Address
The Mirage Building, 13th Floor, Westlands
Email
info@sdprotechnologiesltd.com
Phone
0758945108 | 0795340596
SDPro Technologies Ltd

FAQ

SDPro Technologies Ltd > FAQ
FAQ

Do You Have Any Questions?

Check our contact page for more information. We also operate online via email, call us for help any time .
We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

By submitting the quote order, we will communicate through email or zoom. We are dedicated in serving our customers diligently and in the most customized-need approach possible.
We have a guaranteed discount if you decide to take multiple services. Our team is ready for the task as soon as the agreement is made.

Simply put, NanoSoft Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means NanoSoft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

Contact

Didn't Find What You Were Looking For?

Fill in the form below with any questions you have for us and we will get back to you as soon as possible.