Customer Relationship Management - SDPro Technologies Ltd

Customer Relationship Management Services to Maximize Customer Relationship Management Output

Customer relationship management services are aimed to automate marketing, sales, and customer service. Customer relationship management services cover CRM consulting, implementation, testing, support, and more.

In Customer relationship management services since 2008, SDProtechnologies helps businesses build reliable CRM solutions to reduce their marketing, sales, and customer service costs.

Can My CRM Bring These Gains?

According to Forrester, you may get the full payback of your customer relationship management solution in 10 months after it goes live. Such impressive results are achieved through:

The alignment of CRM functionality with your business processes.
Substantial automation reducing your staff’s manual efforts.
Unified and easily accessible data.
Comprehensive customer analytics.

CRM Consulting

CRM process consulting: from the design of marketing, sales and customer service digital processes to consulting support until project success.
CRM project consulting: a strategy for your CRM implementation, revamp, migration or consolidation.

CRM Implementation

End-to-end CRM implementation, leveraging the capabilities of market-leading CRM – Microsoft Dynamics 365 and Salesforce. We cover the entire project scope, including consulting, configuration, customization, migration and integration.

Custom CRM Development

CRM development from scratch. Business analysis, end-to-end evolutionary development of CRM software, testing and quality assurance, risk and change management, data migration from legacy CRM or spreadsheets, user training.
Development of custom apps and add-ons for platform-based CRM.

CRM Testing

Functionality, integrations, performance, usability, and security testing. Our testing services are aimed at providing you with insights on your CRM functioning and identifying the ways to better your existing solution.

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CRM Support and Evolution

Administration support, including daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks and user help desk.
Development support including troubleshooting and CRM system evolution.

As a result, you get a stably functioning CRM meeting your changing business needs.

Have Any Questions? Call Us Today!

+(254) 758 945 108

Why Work With Us

Taking your budget limits seriously
Transparent service supported by regular reports
Cultivating continuous improvement
Tailored communication with each stakeholder

Go for CRM-based Automation Now!

Gain considerable revenue increase with CRM-enhanced sales, marketing and customer service.